Front Office Staff
Core
Manage front desk operations, greet visitors, direct them to relevant hospital staff, and handle customer service requests and complaints.
Role type
Front Office Staff / Receptionist
Builds
Hospital front desk operations and patient intake flow
Domain
Healthcare / Hospital Administration
Deliverable
client delivery
Required skills
Customer service, visitor triage, front office management software, EHR systems, Microsoft Office Suite, emergency troubleshooting, fast-paced environment adaptation
Preferred skills
Healthcare Administration or Business Administration background
Responsibilities
Greet visitors and direct them to relevant staff, maintain front desk tidiness and supplies, handle customer complaints and requests, troubleshoot emergencies, supervise and support front office staff
Seniority
Entry-level
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