Front Office Staff
Core
Manage front desk operations, handle visitor inquiries, and ensure timely customer service within a hospital setting.
Role type
Front Office Manager / Senior Receptionist
Builds
Hospital front office operations and patient intake processes
Domain
Healthcare Administration
Deliverable
client delivery
Required skills
Front office management, EHR systems, Microsoft Office Suite, customer service, complaint handling, emergency troubleshooting
Preferred skills
Healthcare Administration background, supervisory experience
Responsibilities
Handle visitor questions and direct them to relevant personnel, maintain front desk organization and supplies, train and support staff including security and call center agents, resolve customer complaints, troubleshoot emergencies
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