CASUAL Customer Service Representative Melbourne – Expression of Interest
Core
Provide a warm, professional welcome to members, guests, and visitors; act as the first point of contact for enquiries; support members with daily workspace needs; prepare and maintain meeting rooms; assist with onboarding; maintain shared spaces; manage mail and administrative tasks; support centre events.
Role type
casual customer service representative (hospitality-led workspace)
Builds
high-end private offices, secure coworking spaces, virtual business services, and state-of-the-art meeting facilities
Domain
flexible workspace / coworking
Deliverable
product features
Required skills
customer service, hospitality, communication, organization, multitasking, office operations support, CRM systems
Preferred skills
HubSpot, dynamic environment
Responsibilities
Provide a warm, professional welcome to members, guests, and visitors; Act as the first point of contact for enquiries, delivering timely and high-quality service; Support members with daily workspace needs to ensure a seamless experience; Prepare and maintain meeting rooms, ensuring spaces are presentation-ready; Assist with onboarding, including access passes and workspace orientation; Maintain shared spaces such as kitchens, coworking areas, and reception; Manage incoming and outgoing mail and general administrative tasks; Support centre events and contribute to a vibrant, engaged community; Monitor presentation standards and report maintenance issues as required.
