Services Team Manager - BMS
Core
Develop and manage the Service business for recurring (Preventative Service Agreement) and non-recurring (Labour & Material) revenue streams to achieve financial plans and profitability.
Role type
Services Team Manager
Builds
Profitable service business with new and existing customers
Domain
Building Management Systems (BMS) / Facilities Services
Deliverable
client delivery
Required skills
BAS/BMS knowledge, Engineering or Technical qualification, customer relationship management, account management, team leadership, commercial acumen, local market networking
Preferred skills
Engineering or Technical qualification, strong established network in the local market
Responsibilities
Lead and cascade service objectives to customers and team members, manage PSA and L&M contractual objectives, maintain and develop client relationships, support formulation and execution of Service growth strategies, mentor and coordinate service teams including sales and technicians, implement and maintain account management strategies
Seniority
Manager, hands-on leadership