Customer Service Representative - Deniliquin
Based in Australia
Core
Frontline support role providing face-to-face and phone assistance to help customers access government services and resolve issues.
Role type
Customer Service Representative (Frontline IC)
Builds
Customer support interactions and service access pathways
Domain
Public Sector / Government Services
Deliverable
client delivery
Required skills
Communication, problem-solving, organization, technology proficiency, integrity, adaptability
Responsibilities
Handle face-to-face customer interactions, manage inbound phone enquiries, resolve customer issues, navigate customer enquiries, work in a blended frontline environment