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Оператор чату | Support Дія
Державне підприємство "ДІЯ"
Core
Provide high-quality chat support for the Dія digital government services platform, helping millions of Ukrainian citizens interact with state services.
Role type
Support agent (chat)
Builds
Digital government services for Ukrainian citizens
Domain
Public sector / Digital government
Deliverable
client delivery
Required skills
High literacy, fast typing speed, strong communication skills, analytical thinking, attention to detail, stress resistance, ability to work in multitasking environments
Preferred skills
Experience in customer support or call centers, knowledge of digital government services