Technician / Salesperson - Technology & Entertainment
Core
A customer-facing role combining technical support and sales for home technology and entertainment products.
Role type
Retail Technician / Salesperson
Builds
Sales transactions and customer solutions for PCs, software, peripherals, and home entertainment systems
Domain
Retail / Consumer Electronics
Deliverable
product features
Required skills
PC and software knowledge, peripheral expertise (printers, networking, cameras), customer service, sales target achievement, problem-solving, decision-making
Preferred skills
Apple and Microsoft product knowledge, retail experience, technical troubleshooting
Responsibilities
Answering customer queries, resolving complaints, managing sales targets, providing technical support, handling transactions
Seniority
Entry-level to Individual Contributor
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