Senior Service Administrator
Core
Deliver high-quality administrative support to service operations, internal stakeholders, and customers in a mining/industrial environment.
Role type
Senior Service Administrator
Builds
Service operations support
Domain
Mining / Industrial Services
Deliverable
dashboards & analysis
Required skills
Job card and repair order management, Costing and invoicing, Scheduling coordination, Timesheet and payroll data entry, Customer service, Database and record maintenance, Report generation, Microsoft Office (Excel, Outlook, Word)
Preferred skills
Service management or ERP systems experience, Certificate III in Business Administration, Report writing
Responsibilities
Raise and manage job cards and repair orders, Cost and invoice service jobs, Assist with scheduling service activities, Coordinate site mobilisation, Support timesheet processing and payroll data entry, Respond to customer enquiries, Maintain databases and filing systems, Generate reports, Provide on-the-job training, Ensure compliance with safety and environmental policies
Seniority
Senior, hands-on IC