Customer Service Representative
Core
Support customers by phone and email with orders, online account enquiries, deliveries, and returns, resolving issues and processing requests accurately.
Role type
Inbound Customer Service Representative
Builds
Customer experience for a premium wine portfolio
Domain
Wine industry / Hospitality
Deliverable
client delivery
Required skills
Contact centre experience, problem-solving, attention to detail, computer literacy
Preferred skills
Experience in hospitality, wine, beverage, FMCG, or wine distribution, genuine interest in wine and hospitality
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