Sales Representative (Retention)
Hybrid
Core
Retain, upsell, and cross-sell Beer52 craft beer and wine subscription products to subscribers via inbound calls.
Role type
Sales Representative (Retention)
Builds
Beer52 subscription retention and revenue growth
Domain
Consumer Goods / Craft Beer & Wine
Deliverable
product features
Required skills
negotiation, customer relationship management, problem-solving, critical thinking, time management, multitasking
Preferred skills
knowledge of craft beer and wine, technical proficiency, language proficiency (via careerplan.io/jobs/8169241-sales-representative-retention-at-hellofresh)
Responsibilities
Answer inbound retention calls, maintain positive customer relationships, provide customer resolution and education, negotiate using retention offers, retain customers in compliance with guidelines, attend meetings and trainings