Front Desk Agent
Core
Assist guests with check-in and departure, handle reservations, and provide general enquiries and operational support at a hotel front desk.
Role type
Front Desk Agent
Builds
Guest check-in/check-out processes, reservations, and front office operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
OPERA property management system, cash handling, credit card processing, local area knowledge
Preferred skills
Experience in similar hospitality roles, career growth mindset
Responsibilities
Assist guests arriving and departing, handle general enquiries, support front office team with operational tasks, take guest reservations, perform cash and credit card responsibilities
Seniority
Entry-level to Mid-level