Delivery Capacity Manager
Core
Build workforce planning and resourcing practices to provide visibility on capacity, allocation, and utilization across a transformation portfolio, enabling proactive trade-off decisions.
Role type
Senior IC delivery capacity manager
Builds
Centralized resource capacity views, demand forecasts, consolidated time and utilization reporting, and resourcing tracking tools
Domain
Professional services / Transformation delivery / Workforce planning
Deliverable
Dashboards & analysis
Required skills
Workforce planning, resource management, capacity planning, demand forecasting, capacity constraint identification, stakeholder facilitation, trade-off negotiation, portfolio governance reporting, transformation methodologies (Agile/Hybrid/Waterfall), time and utilization tooling
Preferred skills
Tertiary qualification in Business/HR/Workforce Planning/Project Management, formal training in workforce/resource/capacity planning
Responsibilities
Develop and refine centralized resource capacity and allocation views; Create resource demand forecasts with program teams; Identify capacity constraints and facilitate trade-off conversations; Provide resourcing feasibility input for investment decisions; Design and produce consolidated time and utilization reporting; Establish tools and processes for tracking resourcing and utilization
Seniority
Senior, hands-on IC
