Operations Excellence Manager (Pest Control)
Core
Drive operational excellence and continuous improvement for pest control services across Australia, focusing on staff resource management, productivity, and digital transformation.
Role type
Senior Operations Excellence Manager
Builds
Pest control service delivery models and operational processes
Domain
Pest Control / Facility Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business leadership, P&L accountability, managing large remote teams, problem-solving, operational strategy, change management, stakeholder influence, training system migration, safety compliance
Preferred skills
Digital agenda leadership, innovation planning, retention strategy development
Technologies
U+ (training system)
Responsibilities
Champion digital agenda development and deployment; develop and implement new ways of working to improve productivity; review and refine technical training; manage staff resources and retention; maintain Registered Training Organisation (RTO) status; ensure compliance with Safety, Health & Environment (SHE) policies and procedures.
Seniority
Senior, hands-on IC with leadership mandate