Senior AHPRA Registered Nurse - Operations Manager
Core
Lead the Australian Medical Support team to drive operational efficiency, patient satisfaction, and clinical standards for a digital weight-management program.
Role type
Senior Operations Manager (Clinical)
Builds
Scalable patient care workflows and systems for a global digital healthcare platform
Domain
Digital healthcare / Weight management / Telehealth
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Registered nursing (AHPRA), clinical operations leadership, team management, data analytics, process improvement, complex case escalation, public speaking
Preferred skills
Telehealth experience, GLP-1 treatment knowledge, offshore team management
Technologies
AI tools, automation platforms
Responsibilities
Lead and develop a world-class patient care team; Champion a patient-first approach by embedding empathy into decisions; Build scalable systems and processes for consistent support; Leverage data and insights to forecast demand and drive improvements; Act as the ultimate escalation point for complex patient enquiries
Seniority
Senior, hands-on IC with management responsibilities
