Operations Manager
Core
Operations Manager for the German market, ensuring the operational engine for a digital weight-management program scales with patient growth.
Role type
Senior IC Operations Manager
Builds
Scalable operational processes for a digital healthcare weight-management service
Domain
Digital Health / Weight Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
process optimization, troubleshooting, data analysis, KPI tracking, project management, stakeholder collaboration
Preferred skills
SQL, healthcare domain knowledge, marketplace experience
Technologies
SQL
Responsibilities
Own and maintain key day-to-day operational processes across the German business; troubleshoot issues across payments, orders, invoices, and patient communications; use patient feedback to improve experiences and journeys; track operational metrics and investigate performance gaps; deliver projects to improve operational performance and implement new workflows.
Seniority
Mid-level, hands-on IC
