People Operations Services Lead - Offboarding EMEA
Core
Senior escalation point and owner of the EMEA offboarding process, handling complex terminations and leading process transformation with AI/automation.
Role type
Senior People Operations Services Lead (Offboarding)
Builds
EMEA offboarding process, AI/automation solutions, and audit-ready operations
Domain
HR Operations / People Services / EMEA
Deliverable
production ML models
Required skills
Process design and improvement, Stakeholder management, Root cause analysis, Compliance (GDPR/Labour law), Vendor management, Data privacy, Change management, Metrics analysis, Escalation handling
Preferred skills
Lean/Six Sigma, European languages, SAP SuccessFactors, Dynamics CRM, ADP
Technologies
SAP SuccessFactors, Dynamics CRM, ADP, AI tools
Responsibilities
Resolve complex and sensitive termination cases, Design and improve end-to-end offboarding processes, Lead AI and automation adoption, Manage vendor performance, Represent EMEA in global forums, Track and improve performance metrics
Seniority
Senior, hands-on IC
