Software Development Engineer II, PXT Departures
Core
Design and build a unified, AI-native case management platform to streamline employee departure workflows and provide end-to-end visibility for service delivery teams.
Role type
Senior Software Development Engineer (Full-stack, AI/ML)
Builds
Composable, AI-native services for intelligent case routing, automated summarization, and conversational interfaces.
Domain
Human Resources / Employee Lifecycle Management / Generative AI
Deliverable
production ML models
Required skills
Full-stack development, Cloud-native patterns (event-driven, microservices), Generative AI (LLM, RAG, agents), API-first design, System architecture, Mentorship
Preferred skills
C#, Java, C++, Perl, Large-scale distributed systems design
Technologies
LLM, RAG, Agent-based systems, Microservices, Event-driven architectures
Responsibilities
Design and build new features on a low-latency, high-throughput unified case management platform; Build composable AI-native services for intelligent case routing and automated summarization; Build clear data models and pipelines for end-to-end journey visibility; Drive API-first design patterns for integration with existing HR systems; Mentor junior developers and raise the technical bar through code and design reviews.
Seniority
Senior, hands-on IC with mentorship responsibilities