Senior Sales Operations Manager, BI & Tools
Core
Define business requirements and solution design for complex reporting needs across Sales, Finance, Engineering, and Operations; modernize tools and AI-enabled processes to embed AI, Copilot, automation, and advanced analytics into sales operations workflows.
Role type
Senior Sales Operations Manager (BI & Tools)
Builds
Scalable, exception-based sales operations workflows and reporting ecosystems
Domain
Sales operations, business intelligence, and data analytics
Deliverable
dashboards & analysis
Required skills
Requirement gathering and documentation, solution design, AI and automation integration, intake and prioritization management, SLA design, program execution, change management, stakeholder management across functions
Preferred skills
Experience with business intelligence software and tools
Technologies
Business intelligence software, AI tools, Copilot, automation platforms
Responsibilities
Translate ambiguous business questions into clear requirements and dashboard designs; lead opportunities to embed AI and advanced analytics into sales workflows; manage intake, triage, and routing of BI issues and reporting gaps; design SLAs and tracking rhythms for Engineering teams; drive program execution and field adoption of reporting initiatives
Seniority
Senior, hands-on IC
