HR Shared Services Support
Core
HR Shared Services Support role handling employee inquiries, data management, and process support for HRIS systems.
Role type
HR Shared Services Support IC2
Builds
HRIS data integrity, employee records, and HR process documentation
Domain
Human Resources Operations
Deliverable
dashboards & analysis
Required skills
HR policy research, HRIS data entry, data quality control, vendor coordination, process documentation, data privacy compliance
Preferred skills
Subject matter expertise in country-specific HR compliance, training material creation, data audit execution
Technologies
HRIS systems, Record Centre platforms
Responsibilities
Respond to employee and manager inquiries regarding HR policies and transactions, Input and validate employee data into HRIS databases, Coordinate with vendors to ensure process adherence, Document and update HR processes and knowledge base content, Perform data audits and report discrepancies, Support testing of HR system updates