Product Marketing Manager
Core
Lead development and execution of customer advocacy activities, transforming customer successes into scalable proof assets including messaging frameworks, stories, videos, and case studies to support Commercial Cloud & AI business priorities.
Role type
Product Marketing Manager (Customer Advocacy)
Builds
Scalable customer proof assets, messaging and positioning frameworks, customer stories, videos, and technical case studies.
Domain
B2B Technology, Cloud, AI, Enterprise Software
Deliverable
product features
Required skills
Customer advocacy program management, end-to-end storytelling process ownership, cross-functional stakeholder partnership, content development for events and activations, project and program management, strategic customer engagement, narrative development, executive-ready content creation.
Preferred skills
B2B technology marketing experience, building customer stories and proof assets, leading content for large-scale events and conferences, translating complex technical solutions into business narratives, familiarity with cloud/AI/data/security/developer technologies.
Technologies
Cloud platforms, AI tools, Enterprise software solutions
Responsibilities
Drive end-to-end customer storytelling initiatives, manage multiple customer advocacy projects simultaneously, partner with product marketing and field teams to activate strategic stories, own customer story planning and content development processes, lead content development for key events and programs.
Seniority
Mid-level, hands-on IC
