Technical Support Engineer - CSS Azure Specialized
Core
Investigate and resolve complex customer technical issues regarding Azure networking, storage virtualization, and operating systems while acting as an advisor.
Role type
Senior Technical Support Engineer (Azure Specialized)
Builds
Resolution of complex customer incidents and readiness programs for peer delivery roles
Domain
Cloud Infrastructure (Azure), Networking, Storage Virtualization
Deliverable
client delivery
Required skills
Azure networking components (vWAN, ExpressRoute, Global Reach, vNET peering, VPN), SAN/NAS storage troubleshooting, storage and network virtualization troubleshooting, OS break-fix and performance troubleshooting, Windows Server (Active Directory), Linux administration, NSX-T VCP Data Center Virtualization, VCP Network Virtualization, Azure certification (AZ-104 or AZ-700), Oracle Database@Azure, Nutanix on Azure Storage protocol (NFS, SMB), scripting for diagnostics (PowerShell, Python, KQL)
Preferred skills
Second language (German, French, Italian)
Technologies
Azure, vWAN, ExpressRoute, Global Reach, vNET peering, VPN, SAN, NAS, NSX-T, Oracle Database, Nutanix, PowerShell, Python, KQL
Responsibilities
Own, investigate, and solve complex customer technical issues; lead in building communities with peer delivery roles; share knowledge through readiness programs, technical coaching, and mentoring; deepen technical proficiency through training and readiness.
Seniority
Senior, hands-on IC
