Group Manager, Microsoft Enterprise Direct Solutions
Core
Lead a team of Customer Operations Managers to support the customer licensing lifecycle, focusing on pipeline management, process improvement, and business analytics.
Role type
Senior IC Group Manager (People Management)
Builds
Customer licensing services and operational processes
Domain
Technology / Enterprise Software / Licensing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
People management, program management, process management, process improvement, pipeline management, business analytics, vendor management, change management, deal construction, global program design, system implementation, organizational design
Preferred skills
Technical background, Business background, Financial background, Marketing background
Responsibilities
Model company culture and leadership principles, coach team on objectives and outcomes, attract and retain talent, define team objectives, enable cross-boundary success, help team adapt and learn, support customer licensing lifecycle services
Seniority
Senior, hands-on IC
