Senior Solution Engineer - AI Business Solution & Business Process
Core
Acts as the voice of the customer to drive feedback, shape products, and deliver insights to engineering teams while growing domain expertise in AI business solutions.
Role type
Senior Solution Engineer (AI Business Solution & Business Process)
Builds
Unified action trackers, technical feedback platforms, and enhanced product capabilities for customers.
Domain
Business applications, Generative AI, and Microsoft Power Platform ecosystem.
Deliverable
Production ML models | product features | client delivery
Required skills
Dynamics 365 Customer Engagement, Power Platform, Generative AI technologies, Copilot solutions, pre-sales strategy, customer relationship management, technical architecture knowledge, problem-solving, presentation skills.
Preferred skills
Sales experience in generative AI domain, mentorship in technology areas, community engagement.
Technologies
Dynamics 365, Power Platform, Copilot.
Responsibilities
Drive new customer feedback and blockers to product teams; represent customers to shape products and services; capture core customer competitive knowledge; identify opportunities to promote usage; support pre-sale team and partners; grow domain knowledge through communication and learning; monitor tech community posts and act as a mentor; participate in Customer Executive Briefing Center sessions.
Seniority
Senior, hands-on IC
