Web Operations & Program Management Lead
Core
Coordinate last-mile web delivery, program management, and global localization execution for large-scale web releases.
Role type
Senior Program Management Lead (Web Operations)
Builds
Web releases, localized content, and operational playbooks for global markets.
Domain
Web Operations / Global Marketing / Program Management
Deliverable
product features
Required skills
Integrated marketing operations, cross-functional delivery management, vendor governance, localization program coordination, compliance and privacy integration, process improvement, stakeholder management, risk management, executive reporting, Agile delivery coordination.
Preferred skills
Accessibility standards knowledge, privacy-by-design concepts, web security fundamentals, team leadership and coaching.
Technologies
Agile delivery trackers, QA workflows, documentation systems, release coordination tools.
Responsibilities
Run final readiness and publish steps for launches including content, dev, tagging, QA sign-offs, and rollback plans. Embed compliance, privacy, and security requirements into intake and launch readiness. Coordinate global localization assets, reviews, and release timing across 200+ languages. Drive integrated planning across workstreams including timelines, milestones, and dependency mapping. Lead vendor operations including SOW governance, onboarding, capacity planning, and performance reviews. Maintain team playbooks and hubs with core artifacts like charters, templates, and RACIs. Identify bottlenecks and implement improvements to delivery workflows and review cycles.
Seniority
Senior, hands-on IC with team leadership
