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Technical Program Manager, Developer Experience

San Francisco💼 Full-time🗓 2026-09-02 → 2026-09-26

Core

Lead cross-functional programs to improve developer velocity, deployment safety, and release reliability for ChatGPT across backend, web, mobile, and desktop platforms.

Role type

Senior Technical Program Manager (Developer Experience)

Builds

Developer tooling, CI/CD pipelines, build systems, release orchestration, and observability infrastructure for ChatGPT.

Domain

AI / Software Engineering / DevOps

Deliverable

product features

Required skills

Technical program leadership, systems thinking, cross-functional stakeholder management, data-driven prioritization, ambiguity resolution, metrics definition, automation strategy, release management, workflow architecture.

Preferred skills

Experience with distributed systems, engineering acceleration, operational tradeoffs, scaling environments.

Technologies

CI/CD, build systems, release orchestration, observability tools, automation frameworks.

Responsibilities

Own the roadmap for local development, CI, testing, and release infrastructure; create intake mechanisms for developer friction; lead programs to improve deployment speed and safety; improve release train reliability; partner with platform and infrastructure teams to reduce incidents; increase visibility into shipping status and launch risks; define metrics for developer productivity and release reliability; drive adoption of scalable developer tooling.

Seniority

Senior, hands-on IC

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