Technical Support Engineer - Endpoint Configuration Manager
Core
Troubleshoot and resolve customers' technical issues independently to ensure their success.
Role type
Technical Support Engineer (Endpoint Configuration)
Builds
Resolved technical incidents and customer success outcomes
Domain
IT / Endpoint Management
Deliverable
client delivery
Required skills
technical troubleshooting, investigation, collaboration, endpoint configuration management, client security management, asset management
Preferred skills
technical consulting experience
Technologies
MECM
Responsibilities
Collaborate within and across teams to identify, investigate, and resolve customer technical issues using troubleshooting tools and practices.
Seniority
Mid-level, hands-on IC
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