Senior Customer Marketing Manager
Core
Drive customer story activation and amplification across launches, campaigns, and events to strengthen brand credibility and marketing outcomes.
Role type
Senior Customer Marketing Manager
Builds
Customer story experiences, campaign assets, and always-on marketing motions for enterprise technology, cloud, and SaaS customers.
Domain
Enterprise Technology / Cloud / SaaS / Integrated Marketing
Deliverable
product features
Required skills
Integrated marketing strategy, customer story identification, cross-functional coordination, digital channel management, performance measurement, AI tool utilization, executive communication, process optimization
Preferred skills
Experience in large global matrixed organizations, event management, business planning, marketing operations
Technologies
AI-powered tools, digital channels (web, social media, email, paid)
Responsibilities
Align marketing objectives and messaging with customer proof; coordinate workstreams across marketing, sales, and engineering; monitor campaign performance and optimize distribution; leverage AI to scale storytelling processes.
Seniority
Senior, hands-on IC
