Commercial Operations - Business Program Manager
Core
Manage the end-to-end deal lifecycle, create customer price sheets and complex deal pricing workbooks, and lead the integration of AI-enabled ways of working into operational processes.
Role type
Senior IC business program manager (commercial operations)
Builds
Customer price sheets, deal pricing workbooks, and AI-enabled operational workflows
Domain
Financial services / Commercial operations
Deliverable
product features
Required skills
deal lifecycle management, complex pricing strategy, process improvement, stakeholder management, AI integration, operating rhythm management, performance metrics definition, modern contracting platforms enablement
Preferred skills
business transformation, cross-functional influence in matrix environments
Technologies
modern contracting platforms, AI-enabled tools
Responsibilities
Create and assure Customer Price Sheets and complex deal pricing workbooks; Plan ahead for renewals activity and provide guidance on modern contracting platforms; Define success criteria and collect performance metrics to identify improvement opportunities; Develop and implement recommendations to simplify operational processes and reduce cycle time; Lead the integration of AI-enabled ways of working into operational processes; Lead the operating rhythm during plan execution to ensure clear communication and sharing of best practices
