Critical Environment Support Assistant
Core
Provides administrative and operational support for equipment and systems operations teams in critical infrastructure environments.
Role type
Junior IC operations support assistant
Builds
Incident timelines, root-cause analyses, action items, and maintenance documentation
Domain
Critical infrastructure (data centers, oil and gas refineries, hospitals, pharmaceutical)
Deliverable
dashboards & analysis | client delivery
Required skills
Data entry, document management, procedure documentation, incident timeline creation, root-cause analysis support, administrative task execution, SOP/MOP formatting
Preferred skills
SharePoint site management, workflow navigation, materials preparation
Technologies
SharePoint
Responsibilities
Add required data and document changes to building management systems; Participate in creating incident timelines, root-cause analyses, and action items; Provide maintenance assistance by prepping materials and performing administrative tasks; Prepare paperwork for maintenance planning; Support development of MOPs and SOPs by monitoring approval workflows, reviewing/editing documents, and formatting into standard templates; Assist in managing the CE SharePoint site by creating and moving scope through workflows; Provide onsite team support and carry out tasks under direction.
Seniority
Junior, hands-on IC
