Technical Support Engineer Intern for People with Disabilities (Ignite Program)
Core
12-month developmental internship for individuals with disabilities to gain hands-on technical support experience in a corporate environment.
Role type
Technical Support Engineer Intern
Builds
Microsoft products and services
Domain
Technology / Information Technology
Deliverable
client delivery
Required skills
technical troubleshooting, diagnosing technical issues, collaborating with team members, knowledge sharing, customer success support
Preferred skills
systems administration fundamentals, operating systems management, identity and authentication services, networking fundamentals, virtualization technologies, cloud administration, security and monitoring
Technologies
Hyper-V, VMware, Azure Virtual Machines, Azure services
Responsibilities
Learn and apply technical troubleshooting skills to support Microsoft products and services; Assist in diagnosing and resolving technical issues under the guidance of experienced engineers; Collaborate with team members to investigate customer issues and identify solutions; Participate in knowledge-sharing sessions, technical training, and team discussions; Support customer success through high-quality technical assistance; Contribute to projects and initiatives that improve processes and customer experiences
Seniority
Intern