Senior Program Manager

## About the role * Own Windows Enterprise Deals and Enterprise device offer programs end-to-end across design, implementation, launch, execution, monitoring, and optimization * Design and evolve program requirements, partner eligibility criteria, business rules, compliance controls, and operating processes aligned to WDS strategy * Create scalable program guides, disclosures, operational tools, and execution models that enable consistent global executive * Build repeatable processes and programmatic mechanisms that improve efficiency, accountability, and execution quality across commercial programs ## Responsibilities * Design Enterprise deals, including deals processes, deal requirements, deal governance, legal and compliance alignment, audit requirements, and exception management * Partner across Senior Leadership, Category, Sales, Marketing, Legal/CELA, Compliance, Engineering, and Operations to design, implement, and govern commercial programs and Enterprise deal frameworks * Lead annual and multi-year program strategy, planning, design, implementation, and optimization to support WDS Commercial objectives * Develop and maintain programmatic structures supporting: * Establish and manage program operating rhythms, stakeholder reviews, partner communications, and execution oversight * Develop performance measurement frameworks, compliance scorecards, operational KPIs, and reporting models ## Requirements * Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement * 4+ years of experience in Program Management, Sales Operations, Business Development, Operations, Compliance, or a related field * Master's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement ## Nice to have * Experience designing and operating large-scale global programs from strategy through implementation and execution * Experience building scalable business processes, program infrastructure, and operating models * Experience operating in complex, highly matrixed environments with competing stakeholder priorities