Digital Solution Engineer - D365 CE
Core
Own technical win strategy for Dynamics 365 Sales & Service and Copilot Studio opportunities by orchestrating solution design, proof-of-concept engagements, and migration planning for enterprise clients.
Role type
Senior pre-sales solution engineer (Dynamics 365)
Builds
Technical win strategies, solution designs, and migration pathways for Dynamics 365 and AI Agent deployments
Domain
Enterprise SaaS / Customer Relationship Management (CRM) / AI
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Dynamics 365 Sales & Service expertise, Copilot Studio proficiency, solution architecture design, technical proof-of-concept leadership, migration planning, consultative selling, competitive objection handling, stakeholder management (BDMs/TDMs), partner ecosystem orchestration
Preferred skills
AI compliance and privacy knowledge, industry-specific solution patterns, thought leadership content creation
Technologies
Dynamics 365 (Sales, Service, Field Service, Customer Insights), Copilot Studio, AI Agents, cloud/hybrid infrastructure
Responsibilities
Lead proof-of-concept engagements and document outcomes; orchestrate customer envisioning workshops and technical demos; develop detailed technical close plans including migration strategies; address technical blockers regarding AI compliance and security; drive co-selling with partners and Customer Success Unit; share best practices and insights with the SE community; assist in formalizing customer proposals
Seniority
Senior, hands-on IC
