Senior Logistics Technician
Core
Prioritize ticketing queues, resolve escalations, and clear blocking issues to enable Inventory and Asset Management (IAM) activities while guiding technicians on deliveries and documentation.
Role type
Senior Logistics Technician (IT Supply Chain)
Builds
Incoming/outgoing deliveries, inventory balance accuracy, and Return Merchandise Authorization (RMA) processes for vendor hardware.
Domain
IT Supply Chain / Logistics / Data Center Operations
Deliverable
product features
Required skills
Inventory management, warehouse operations, RMA process expertise, heavy-load equipment operation (forklift, pallet jacks), stakeholder coordination, safety compliance guidance, process improvement.
Preferred skills
Experience in IT environment logistics, ability to travel between sites.
Technologies
None explicitly stated.
Responsibilities
Prioritize and resolve ticketing queues and escalations; coordinate with external stakeholders (warehouses, OEMs, suppliers); act as SME for RMA warranty processes; manage DBD destruction schedules; conduct safety briefings and provide PPE/heavy-equipment usage guidance.
Seniority
Senior, hands-on IC