Senior Data Center Logistics Technician
Core
Prioritize ticketing queues, resolve escalations, and clear blocking issues to enable Inventory and Asset Management (IAM) activities while guiding technicians on deliveries and documentation.
Role type
Senior Data Center Logistics Technician
Builds
Incoming/outgoing deliveries, inventory balance accuracy, and Return Merchandise Authorization (RMA) processes for vendor hardware.
Domain
Data Center Operations / IT Logistics
Deliverable
client delivery
Required skills
Inventory management, warehouse operations, heavy-load equipment operation (forklift, pallet jacks, chassis lifts), RMA warranty process expertise, safety compliance guidance, stakeholder coordination, process improvement.
Preferred skills
Experience in IT environment logistics, ability to perform on-site and remote support activities.
Technologies
None explicitly stated
Responsibilities
Prioritize ticketing queues and resolve escalations; Provide task-specific guidance to technicians on deliveries and documentation; Coordinate with external stakeholders (warehouses, OEMs, suppliers); Act as SME for RMA warranty process; Manage schedule for DBD destruction or shredding; Conduct or assist in daily safety briefings and provide guidance on safety procedures.
Seniority
Senior, hands-on IC