Senior Logistics Technician
Core
Prioritize ticketing queues, resolve escalations, and clear blocking issues to enable Inventory and Asset Management (IAM) activities and support data center operations.
Role type
Senior Logistics Technician (Subject Matter Expert)
Builds
Incoming/outgoing deliveries, inventory accuracy, and Return Merchandise Authorization (RMA) processes for vendor hardware.
Domain
IT Infrastructure / Data Center Logistics / Supply Chain
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Inventory management, RMA warranty process expertise, heavy-load equipment operation (forklift, pallet jacks), stakeholder coordination, safety compliance guidance, process simplification and automation.
Preferred skills
Mentoring colleagues, evolving workstream processes, data center support activities.
Technologies
Forklift, pallet jacks, chassis lifts, RMA tools, inventory management systems.
Responsibilities
Prioritize and resolve ticketing queues and escalations; coordinate with external stakeholders (warehouses, OEMs, suppliers); act as SME for RMA warranty processes; manage DBD destruction schedules; conduct safety briefings and provide PPE/heavy-equipment usage guidance; mentor team members.
Seniority
Senior, hands-on IC with mentorship responsibilities