Application Support Specialist 2nd Level Support 100% (f/m/d)
Core
Provide 2nd-level support for core banking applications, ensuring continuous access and smooth operation through incident management, change control, and batch job monitoring.
Role type
Senior IC application support specialist (banking)
Builds
Core banking application stability and operational processes
Domain
Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
incident management, change request administration, batch job scheduling, Linux shell scripting, Java application servers, database administration, process optimization, team management, project management
Preferred skills
workload automation tools (Automic AWA, Control-M), weekend deployment experience, financial product knowledge
Technologies
Linux, Windows Server, Java, Automic AWA, Control-M
Responsibilities
Process incident tickets within SLAs, coordinate between incident managers and 3rd-level support, administer change requests, perform routine data cleansing, drive process automation, maintain operation documentation, support batch job scheduling and monitoring
Seniority
Mid-level, hands-on IC with team management potential
