Application Support Specialist 2nd Level Support 100% (f/m/d)
Core
Provide 2nd-level support for core banking applications, ensuring continuous access and smooth operation of IT services.
Role type
Application Support Specialist (2nd Level)
Builds
Core banking application stability and operational processes
Domain
Banking / Financial Services / IT Operations
Required skills
Linux administration, Windows server management, Java application servers, database management, batch job scheduling, change management, incident management, process optimization
Preferred skills
Shell scripting, workload automation tools (Automic AWA, Control-M), banking domain knowledge, team management
Technologies
Linux, Windows, Java, Automic AWA, Control-M
Responsibilities
Process incident tickets within SLAs, coordinate between support levels and stakeholders, administer change requests, perform routine data cleansing, support batch job scheduling and monitoring, maintain operation documentation, participate in release activities
Seniority
Mid-level, hands-on IC