Customer Success Manager (m/w/d)
Core
Driving customer success across the entire customer journey by proactively identifying campaign risks, managing projects, and synchronizing sales, product, and tech teams.
Role type
Customer Success Manager
Builds
User experiences for international top brands
Domain
Digital advertising / Media
Required skills
Project management, cross-functional communication, analytical thinking, process optimization, KPI monitoring, strategic feedback translation
Preferred skills
Digital trends awareness, self-organization, team collaboration
Technologies
MS Office
Responsibilities
Proactively identify campaign risks and find pragmatic solutions, manage project timelines and priorities, synchronize sales/product/tech teams, translate customer feedback into strategic improvements, monitor KPIs and optimize processes
Seniority
Mid-level, hands-on IC
