Customer Success Manager - Ads Solutions (Spanish speaking)
Core
Manage a portfolio of advertising partners on OpenAI's advertising platform, guiding them through onboarding, campaign launches, and growth while serving as a trusted advisor.
Role type
Customer Success Manager (Ads Solutions)
Builds
OpenAI's advertising platform and advertiser growth
Domain
Artificial Intelligence / Digital Advertising
Deliverable
client delivery
Required skills
Digital advertising experience, account management, campaign performance analysis, data querying (SQL, advanced Excel/GSheet), cross-functional partnership, strategic recommendations
Preferred skills
Platform/publisher/adtech environment experience, fast-moving environment adaptability, user trust commitment
Responsibilities
Own relationships with advertising partners, guide advertisers through onboarding and campaign launches, analyze campaign performance and provide actionable recommendations, identify opportunities to expand partnerships, partner cross-functionally to resolve issues, surface advertiser feedback to inform product improvements, build scalable processes for the advertising ecosystem
Seniority
Mid-Senior (5-10+ years experience)
