IT-Supporter (m/w/d) 2nd Level
Core
2nd-level IT support specialist focusing on Microsoft 365, client management, and security for a cooperative pharmacy network.
Role type
2nd-level IT support engineer (Microsoft 365)
Builds
Microsoft 365 environment, client management solutions, and security configurations
Domain
Healthcare / IT Infrastructure
Required skills
Microsoft 365, Entra ID, Microsoft Defender, Microsoft Intune, Windows OS, Active Directory, PowerShell, network technologies, software deployment
Preferred skills
Baramundi, IT project work, process automation
Responsibilities
Prioritize and resolve 2nd-level support tickets, diagnose and fix complex hardware/software issues, administer and develop Microsoft Intune and Defender, manage permissions and cloud security, contribute to IT projects, document solutions
Seniority
Mid-level, hands-on IC