Sachbearbeiter Kundenservice (m/w/d) in unserem KSC Homecare - auch als Quereinstieg
On-site
Core
First point of contact for interested seniors and their relatives, processing orders, inquiries, and complaints via email or phone.
Role type
Customer Service Representative (Homecare)
Builds
Customer service interactions and order processing for a community catering company
Domain
Food service / Community catering
Deliverable
product features
Required skills
Written communication, PC proficiency, structured work approach, calm under pressure
Preferred skills
Prior customer service experience
Responsibilities
Answering customer inquiries via email or phone, processing orders, handling complaints, managing customer master data and orders in IT systems
Seniority
Entry-level / Open to career changers