Salesforce Change Management & Training Consultant
Core
Support the TruOps technology ecosystem by leading change management, training, and enablement strategies for Salesforce implementations and business process transformations.
Role type
Senior Change Management & Training Consultant
Builds
User adoption plans, role-based training programs, digital learning content, and change readiness initiatives for the TruOps platform.
Domain
Financial Services / Salesforce Technology / Change Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Change impact analysis, stakeholder assessment, change management frameworks (Prosci/ADKAR), instructional design, training delivery (live/virtual/blended), project management, facilitation, content development
Preferred skills
Financial services experience, AI-enabled productivity tools (e.g., Microsoft Copilot), instructional design certification
Technologies
Salesforce, Microsoft Office, Prosci, ADKAR
Responsibilities
Conduct stakeholder assessments and change impact analyses; translate system changes into training plans; develop and deliver training across multiple formats; maintain training catalogs; evaluate training effectiveness and adoption feedback.
Seniority
Senior, hands-on IC
