IT-Sachbearbeiter*in – 1st-und 2nd-Level (m/w/d)
Core
Providing 1st and 2nd-level IT support, managing standard software and hardware, and handling warranty and repair processes for the organization.
Role type
IT support technician (1st/2nd level)
Builds
IT workstations and standard software/hardware services
Domain
Public administration / IT operations
Deliverable
physical/clinical work
Required skills
IT troubleshooting, hardware administration, software administration, inventory management, warranty processing, procurement
Preferred skills
Driver's license class B, willingness to use private car for work
Technologies
Standard software and hardware
Responsibilities
1st-level support and service hotline, administration and maintenance of standard software and hardware, setup and support of IT workstations, update and patch management, inventory management, warranty and repair processing, procurement of consumables, support for ongoing IT projects