IT System Associate
Core
Hands-on IT support role diagnosing, repairing, and maintaining company hardware and software across office and warehouse settings.
Role type
Junior IT technician (hardware support)
Builds
Operational IT infrastructure for company devices and network connectivity
Domain
General IT / Hardware Support
Required skills
Hardware repair, Windows OS, troubleshooting, device setup, preventive maintenance, inventory management, networking basics
Preferred skills
CompTIA A+, CompTIA Network+, macOS support, high-volume device environment experience
Technologies
Hardware Support, macOS, Network, Windows, Security
Responsibilities
Diagnose and repair laptops, desktops, and peripherals; set up and configure employee devices; respond to IT support requests; track IT equipment and manage spare parts; troubleshoot connectivity issues; perform routine preventive maintenance; document issues and escalate complex problems.