Sachbearbeiter Service (m/w/d)
Core
Administrative processing of service orders, parts ordering, invoicing, and warranty/insurance case handling for Caterpillar construction machinery.
Role type
Service Operations Administrator
Builds
Service operations and administrative support for construction machinery dealership
Domain
Construction machinery / Industrial equipment
Deliverable
product features
Required skills
Order processing, invoicing, warranty case management, parts ordering, workshop scheduling support, timekeeping administration
Preferred skills
MS Office proficiency, German (fluent), English (good)
Responsibilities
Process service orders within internal program, handle quotations and spare parts orders, manage invoicing, process insurance and warranty claims, coordinate with dealership departments, support workshop and field service scheduling, manage employee timekeeping
Seniority
Entry-level to Mid-level, hands-on IC