Service Engineer - Onsite Support (m/w/d)
Core
Providing 1st and 2nd-level support for desktop and client environments, including hardware installation, configuration, maintenance, and troubleshooting.
Role type
Service Engineer (Onsite Support)
Builds
Desktop and client IT solutions
Domain
IT Services / Enterprise IT
Deliverable
physical/clinical work
Required skills
Windows OS, macOS basics, client hardware troubleshooting, ticket and asset management, IMACD procedures
Preferred skills
Server basics, driver installation
Technologies
Windows, Office, macOS
Responsibilities
Perform 1st and 2nd-level support for desktop and client environments; Install, configure, and maintain PCs, peripherals, and standard software; Analyze and resolve issues in Windows environments and client hardware; Execute IMACD tasks including rollouts and relocations; Maintain ticket and asset management systems.
Seniority
Entry-level to Mid-level, hands-on IC