Mitarbeiter* in (m/w/d) für den Hausnotruf
Core
Answering and processing emergency call center alerts for home alarm systems, initiating response measures, and providing telephone support to customers in emergency and daily situations.
Role type
Customer support specialist (home alarm monitoring)
Builds
Emergency response coordination for home alarm systems
Domain
Social services / Elderly care / Home safety
Deliverable
client delivery
Required skills
Telephone communication, documentation in IT systems, teamwork, structured work methods, computer literacy
Preferred skills
Basic medical knowledge