Residential Installation Technician
Core
Install and configure home security systems for residential and commercial customers, including system activation and customer demonstrations.
Role type
Residential Installation Technician
Builds
In-home security systems connected to central monitoring
Domain
Home Security / Residential Services
Deliverable
product features
Required skills
Mechanical aptitude, Alarm system troubleshooting, Cable installation, Customer service, Sales and up-selling, Safety compliance
Preferred skills
Electronics/electrical/HVAC training, Alarm or telecom experience
Technologies
Central monitoring systems, Company provided mobile devices (iPhone, iPad)
Responsibilities
Assess customer needs and configure optimal system setups, Connect systems to central monitoring and perform demonstrations, Maintain equipment and clean work areas, Submit billing and payroll paperwork, Consult with management on issues
Seniority
Entry-level, hands-on IC