Customer Success Manager m/w/d
Core
Conduct webinars and on-site training sessions for customers, manage the customer forum, and provide proactive configuration and process consulting for Rexx Systems' recruiting and talent management software.
Role type
Customer Success Manager (Training & Support)
Builds
Rexx Suite Demo-Version, customer training materials, and documentation
Domain
HR Tech / Recruiting Software
Deliverable
product features
Required skills
Webinar and on-site training delivery, technical support, video creation, blog writing, forum management, functional documentation, system configuration, process consulting
Preferred skills
English language skills
Technologies
Video creation tools, blogging platforms, forum software, web conferencing tools
Responsibilities
Conduct webinars and on-site training sessions, manage the customer forum, create help texts and explanatory videos, document new features, maintain the demo version, perform spot checks on customer systems, provide configuration and process consulting
Seniority
Individual Contributor