Junior Project Manager - Premium Clients (m/w/d)
Core
Managing complex device roll-outs and onboarding for large international enterprise clients, serving as the central interface between customers and internal teams (IT, Logistics, Procurement).
Role type
Junior Project Manager (Enterprise Accounts)
Builds
Device roll-out projects, onboarding processes, and customer service solutions for B2B clients.
Domain
B2B Enterprise / Device-as-a-Service / IT Hardware Logistics
Required skills
Project management, B2B customer support, Excel/Google Sheets (Pivot tables, VLOOKUP, XLOOKUP), data analysis, stakeholder management, communication (German/English C1), organizational skills
Preferred skills
Sales acumen, roll-out/logistics/IT hardware project experience, BI tools (Looker, Tableau), additional languages (French, Italian), AI affinity
Technologies
Excel, Google Sheets, Looker, Tableau, AI tools
Responsibilities
Design solutions with Sales at the end of the sales process; plan and steer roll-out projects (3-12 months) including project plans, processes, SLAs, and training; lead customer onboarding for devices and services; conduct regular health checks and resolve escalations; support customer growth into new countries; integrate customer feedback into product development; analyze order management processes and propose optimizations; perform root-cause analyses on internal and external processes.
Seniority
Junior, hands-on IC