Mitarbeiter Customer Management (m/w/d) in Puchheim bei München
Core
End-to-end management of customer orders from entry to invoicing, ensuring efficient order processing and delivery coordination for SCANLAB's laser scanning solutions.
Role type
Customer Management Specialist (Order Management)
Builds
Order fulfillment and delivery processes for industrial laser scanning equipment
Domain
Industrial manufacturing / Laser technology / Supply Chain
Required skills
Order management, Supply chain coordination, ERP systems (Microsoft Dynamics), Process optimization, Credit limit management, Invoicing, Stakeholder communication
Preferred skills
Digital customer portals, Excel, Foreign languages
Responsibilities
Manage customer orders from entry to shipment and invoicing, Coordinate order changes and delivery schedules, Verify material availability and resolve shortages, Maintain customer master data and credit limits, Organize customer shipments and documentation, Support internal orders and buffer stock management, Contribute to process improvement projects
Seniority
Mid-level, hands-on IC